SDSU SDS Connect

A convenient, fast and simple way to access SDS's most commonly used services.

What can I do with SDS Connect?

SDS Connect is our new convenient, fast and simple way to access SDS's most commonly used services. With SDS Connect, you can do the following:

  • Schedule an appointment to meet with a counselor.
  • Make a booking request to take your exam at the Test Accommodation Center (see tutorials below).
  • View your Authorized Academic Accommodations letter.
  • Download course notes from a volunteer note taker.

Guides for Students

Follow these steps to schedule an appointment:

  1. Access the SDS Connect website at the following link: SDS Connect - Student Menu

  2. Select Schedule an Appointment at the Main Menu.
    Scheduling an appointment with a counselor image 1 of 4
    Note: At this point, the website may ask you to log in. Please be sure to use your entire SDSU email address as your username, including the '@sdsu.edu'. Example: '[email protected]'

  3. Read all information and then click the Schedule an appointment button. 
    Scheduling an appointment with a counselor image 2 of 4
  4. Select an open appointment. Open appointments are displayed as a blue rectangle on the calendar view. Click on one to schedule your appointment.
    Scheduling an appointment with a counselor image 3 of 4
  5. Provide information regarding your SDS appointment. Check all boxes that apply and click the "Confirm this Booking" button at the bottom to schedule your appointment!
    Scheduling an appointment with a counselor image 4 of 4

Follow these steps to send your accommodation letters:
Sending your accommodation letters is a process that should be completed every semester for each class that you plan to use your approved accommodations for, as early as possible into the semester.

  1. Access the SDS Connect website at the following link: SDS Connect - Student Menu

  2. Select Send/Access Accommodations at the Main Menu.
    Select Send/Access Accommodations at the Main Menu
    Note: At this point, the website may ask you to log in. Please be sure to use your entire SDSU email address as your username, including the '@sdsu.edu'. Example: '[email protected]'

  3. Read all information and then click the Accommodations button.
    Accommodations button

  4. Click the Request button to the right of on one of your classes.
    Request button

  5. Check over your accommodations and select the ones you wish to apply to your class. You can also have the option to apply this set of accommodations to all of your classes for the current semester.
    Request Accommodations image
    You also have the option to request changes to your accommodations. Please note that any change requests must be approved by a counselor and make take several days and/or consultations, if necessary. This will delay your accommodation letter being sent to your instructor via SDS Connect.

  6. Once your accommodations have been confirmed and approved, they will be sent to your instructor. You may wish to check in with your instructor to confirm that they have received it.
    Screenshot of status saying "Sent"
    This process should be completed as early as possible into the semester. This allows instructors to prepare and adjust for accommodations ahead of time and avoid last-minute complications.

Scheduling your accommodated exams at the TAC:

If you plan on taking your accommodated exams at the TAC, you must schedule them online via SDS Connect.

There are a few requirements you must meet before scheduling your tests:

1. Send your accommodation letters to your instructors for your current courses online using SDS Connect.

2. You must schedule your test by the following deadlines:
For Standard Tests, you must schedule them at least seven (7) days prior to your scheduled test date.

  • For Final Exams (or any other test held during Finals Week), we have a separate deadline which is typically about 4 weeks prior to the first day of Finals Week.

3. You will also need some information about your test(s):

  • The name and email address of your instructor.
  • The date and time when the test will be happening.
  • The duration of the exam that the instructor is giving in the classroom.

Step-by-Step Walkthrough

  1. Access the SDS Connect website
    SDS Connect button
    Go to sds.sdsu.edu and click on the SDS Connect menu item underneath the main header.

    Select the Student Login link.
    Student Login link

  2. Select the "Schedule a Test/Quiz" Option
    Schedule a test/quiz button
  3. Select the appropriate link for the day that your test will be held on.

    Note:
    1. The first link is for tests that are happening during the regular semester. These must be scheduled at least seven (7) days in advance.
    2. The second link is for tests that are happening during finals week. These must be scheduled at least one month in advance. The exact deadline date for tests scheduled on finals week will be listed in SDS Connect.
      Selecting appropriate links
  4. Follow the on-screen step-by-step instructions to schedule your test.

  5. Once you have successfully scheduled your test, your instructor will receive reminder emails to their campus email address. One will be sent six (6) days before the scheduled test and another will be sent one (1) day prior to the scheduled exam. These reminder emails will contain information on how to provide the TAC with information about their exam.

    You will also receive a reminder email 2-days before your exam. The email will be sent to your official campus email address.


Coming to the TAC to take a test

On your scheduled test date, please plan on arriving a few minutes earlier than your scheduled test start time. This will allow you us to get you settled and ready to start your test on time.

We are located in Calpulli Center 3700. We are right next door to the pharmacy and right across the courtyard from the Nurses' Offices on the southwest side of campus (towards Viejas Arena).

You will need to bring the following things with you:

  • Photo ID - This can be your SDSU RedID Card or a government issued photo ID card (example: Drivers License).
  • Other Allowed Testing Materials - This includes writing utensils, calculators, and other materials allowed by your instructors for your exam.

Guides for Faculty

Instructors can view their students' accommodation letters online through our online accommodations management system, SDS Connect.

Accessing your students' accommodation letter via SDS Connect:

1. Access the SDS Connect instructor website.

2. Select "Accommodation Letters" on the top navigation menu.
Accommodation letters link button
Note: At this point, the website may ask you to log in. Please be sure to use your entire SDSU email address as your username along with your standard SDSU password.

3. You should now see a list of your students that have submitted their accommodation to you. Click on the View Letter link to the right of the student to see their specific accommodations.
 View letter link image
 Testing and Classroom Accommodations lists image

We advise all registered SDS students to submit their accommodations through SDS Connect as early as possible into the semester so that instructors have enough lead time to ensure accommodations can be made.

However since students may be registering with SDS throughout the semester, we recommend checking this list before every upcoming exam.

What do I do after viewing my students' accommodation letters?

If your students have testing accommodations, they may be scheduling their upcoming tests using SDS Connect to take at the Test Accommodation Center (TAC).

SDS Connect will send out an email reminder to instructors for upcoming tests. These emails are sent out six (6) days and one (1) day before your upcoming test. These emails will have information regarding how to provide information about your upcoming tests.

If there is an accommodation listed on the students' accommodation letter that you have questions about, please contact the Student Disability Services (SDS) at [email protected]
Note: If you are a student assistant (SA) or graduate assistant (GA), you should have been assigned a separate work email account. This will be the email address where SDS Connect will send emails to. Please contact our IT department to find how to access your work account.

If you require additional support or have any concerns or questions, please reach out to the TAC at [email protected]. 

For instructors that have students that have scheduled to take their exam with testing accommodations at the TAC, upcoming test information can be provided online via SDS Connect.

Instructors can also elect to provide accommodations themselves in the classroom. We encourage instructors and students to discuss such arrangements to ensure that all accommodations are being met.

Providing upcoming test information online through SDS Connect:

  1. Access the SDS Connect instructor website.

  2. Select "Courses" on the top navigation menu.
    Courses button
    Note: At this point, the website may ask you to log in. Please be sure to use your entire SDSU email address as your username along with your standard SDSU password.

  3. Here you will find a list of classes that are you are a registered instructor for. Click the Tests and Exams link to the right of the class listing to provide test information for that class.
    Tests and Exams link button
  4. Any tests that your students have scheduled to take at the Test Accommodation Center will be listed here. Click the Confirm/Edit link to the right of the class listing to provide test information for that specific class.

    Note: Only tests that students have scheduled to take at the Test Accommodation Center will show up on this list.
    Confirm/Edit link button

  5. Confirm the Date/Time of the test.

    Please only fill in the start and end time that your entire class will be starting and ending their exam. SDS Connect will calculate the extended time for each individual student to make sure the appropriate accommodated time is provided during their exam.
    Calendar link button
  6. You will see a list of students who have scheduled this test.
    Scheduled Test text listed example
  7. Provide details about your test.
    Details about test to check off
  8. Upload your test and any relevant files (if ready).

    You do not have to upload your test right away. You have the opportunity to upload your test at a later time. We generally prepare exams the day before the scheduled date of your test. Please be sure to upload your exam before then.
    Upload your exam image
  9. If you choose to upload your exam later, you can do so through the test listing page for your class. Click the submit file to upload your exam.
    Submit file link button

Q: I need to change the exam date for my exam.

A: Please contact the Test Accommodation Center (TAC) so we can work with you and ensure all of your students can be rescheduled to the new test date.

Q: My student has accommodations that I am unsure of how to apply to my exams. How do I navigate this situation?

A: Please contact the TAC at [email protected] as soon as possible. We can advise on trying to find a suitable solution that will work for all parties involved.

Q: My student has said they had registered through the SDS Connect website, but I have not received any emails. What could be the issue in this case?

A: Our system pulls contact information from SDSU's registrar's database. All communication is done via instructors' official SDSU email addresses and cannot be modified.

Note: If you are a student assistant (SA) or graduate assistant (GA), you should have been assigned a separate work email account. This will be the email address where SDS Connect will send emails to. Please contact our IT department to find how to access your work account.

If you require additional support or have any concerns or questions, please reach out to the Test Accommodation Center at [email protected].